Last updated: October 2026​​

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Welcome to Trybe Flow. These Terms & Conditions explain the conditions that apply when purchasing, booking or attending our classes, memberships, workshops, private sessions and other services.

 

Trybe Flow is operated by Trybe Flow Pty Ltd, located at 47 Stuart Highway, Stuart Park, Darwin NT 0820.

 

By purchasing a service or making a booking, you agree to these Terms & Conditions and any specific conditions provided at the time of booking or purchase.

 

Bookings and Attendance

 

• All classes, workshops and private sessions must be booked in advance through our booking platform, website or directly with Trybe Flow.

• All bookings are subject to availability. A booking is confirmed once it appears in your booking account or you receive confirmation from Trybe Flow.

• Payment is required before attending unless otherwise agreed in writing.

• Class places are limited and cannot be transferred to another person without prior approval.

• Please arrive on time. Late entry may be refused where it would disrupt the class or create a safety concern. A missed class resulting from late arrival will be treated as a late cancellation.

 

Memberships

 

• Membership prices, inclusions, minimum commitment periods and payment frequency are displayed at the time of purchase.

• Memberships are for the individual named on the account and cannot be shared or transferred.

• Unlimited memberships allow attendance at eligible regular classes, subject to availability and advance booking. Workshops, private sessions and special events are excluded unless specifically advertised as included.

• Membership minimum commitments, renewal, conditions, cancellation requirements and any applicable fees are outlined in the membership conditions provided at the time of purchase.

• Membership cancellation, suspension and freeze requests must be submitted in writing and are subject to the conditions agreed at purchase.

• Any changes to membership pricing or conditions will be communicated in advance and applied in accordance with the membership agreement and Australian Consumer Law.

• The specific membership conditions provided at the time of purchase, including minimum commitments, payment schedules, renewals and cancellations, take precedence over general membership information on our website where there is a difference.  Nothing in these conditions limits your rights under Australian Consumer Law.

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Class Passes and Introductory Offers

 

• Class passes are valid for the number of classes and expiry period displayed at purchase.

• The validity period begins on the activation date specified for the pass or offer.

• Unused classes expire at the end of the stated validity period unless an extension is approved by Trybe Flow or required by law.

• Class passes cannot be shared, transferred or exchanged for cash without written approval.

• Introductory offers are available only to eligible new clients and are limited to one redemption per person unless otherwise advertised.

• Free classes, promotional passes and discounted offers cannot be combined with other promotions unless expressly stated.

• Promotional offers may have specific eligibility, booking and expiry conditions. These will be displayed when the offer is advertised or purchased.

 

Payments and Pricing

 

• All prices are displayed in Australian dollars.

• The total amount payable will be disclosed before payment is completed.

• Recurring membership payments are processed according to the payment schedule accepted at purchase.

• If a scheduled payment fails, Trybe Flow may contact you to arrange payment and may suspend future bookings until the outstanding amount is paid.

• Any additional charges must be disclosed and agreed to before they are applied.

• Trybe Flow may change prices for future purchases. Changes to an existing membership will be communicated in advance and handled in accordance with the agreed membership terms and applicable law.

 

Bookings, Cancellations and Refunds

 

• All bookings are subject to the cancellation and refund conditions displayed at the time of booking or purchase.

• Cancellation periods, refunds, rescheduling and no-show conditions may vary depending on the service, including regular classes, workshops, private sessions and special events.

• The specific conditions provided at the time of booking or purchase apply to that booking.

• Cancellations and rescheduling requests must be submitted through the booking platform or directly to Trybe Flow, in accordance with the applicable booking conditions.

• Changes to cancellation conditions will not apply retrospectively to existing bookings unless agreed with the client or permitted by law.

• Nothing in these Terms & Conditions limits your rights under Australian Consumer Law.

 

Changes to Classes and Timetables

 

• Trybe Flow may make reasonable changes to class times, teachers, class formats and timetables where required.

• We will make reasonable efforts to notify affected clients of cancellations or significant changes.

• If Trybe Flow cancels a regular class, the booking credit will be returned to the client's account or another appropriate remedy provided.

• Where a change substantially affects a service purchased, clients may be entitled to a refund or other remedy under Australian Consumer Law.

 

Health, Safety and Participation

 

• Participation in yoga, strength, mobility, breathwork and other movement-based activities involves physical activity and some risk of injury.

• Clients must inform their teacher or facilitator before participating if they have an injury, medical condition, pregnancy or other health consideration that may affect their ability to participate safely.

• Clients should seek advice from an appropriate healthcare professional where they are unsure whether a class or activity is suitable for them.

• Clients are responsible for working within their capabilities, following safety instructions and stopping any movement or activity that causes pain, dizziness or significant discomfort.

• Teachers may offer modifications or alternatives but cannot guarantee that every activity will be suitable for every participant.

• Trybe Flow may decline or stop participation where there is a reasonable safety concern.

• Our services are not a substitute for medical advice, diagnosis or treatment.

• Participation is voluntary. Clients may stop or withdraw from an activity at any time.

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Accessibility and Inclusion

 

• Trybe Flow is committed to providing an inclusive and welcoming environment for all clients, regardless of their experience, ability or fitness level.

• We aim to make our website, booking process and studio services as accessible as reasonably possible.

• Clients with accessibility requirements or who need assistance with bookings or participation are encouraged to contact us before attending so we can discuss their needs and reasonable adjustments.

• We welcome feedback and will continue to improve accessibility wherever practical.

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Photography, Video and Marketing

 

• Photographs and videos may occasionally be taken during classes, workshops and events for Trybe Flow's marketing and promotional purposes, including social media, website content and advertising.

• Clients who do not wish to be photographed or filmed should inform their teacher or facilitator before the session begins.

• Trybe Flow will seek permission before publishing identifiable photographs or videos of clients. Permission from a parent or legal guardian is required before using identifiable images of children under 18.

• Clients may withdraw permission for future use by contacting Trybe Flow in writing. Reasonable steps will be taken to remove previously published content from channels controlled by Trybe Flow upon request.

 

Studio Conduct

 

• All clients must treat teachers, staff and other participants respectfully.

• Harassment, threatening behaviour, discrimination or conduct that compromises the safety or experience of others will not be tolerated.

• Mobile phones should be silenced during classes unless required for an agreed reason.

• Clients must use studio equipment appropriately and follow instructions regarding its safe use.

• Trybe Flow may refuse entry or discontinue services where a client engages in serious or repeated misconduct. Any cancellation or refund will be handled in accordance with applicable law.

 

Personal Belongings

 

• Clients are responsible for their personal belongings while attending the studio.

• Trybe Flow is not responsible for loss or damage to personal belongings except where responsibility cannot lawfully be excluded.

 

Liability and Consumer Rights

 

• Clients acknowledge that physical activity involves inherent risks and agree to follow reasonable safety instructions.

• Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available under Australian Consumer Law or other applicable legislation.

• Trybe Flow does not exclude liability where doing so would be unlawful.

• Any limitation of liability applies only to the extent permitted by law.

 

Privacy and Personal Information

 

• Trybe Flow collects personal information required to manage bookings, memberships, payments, communications and the safe delivery of services.

• Personal information may be processed using third-party service providers, including booking, payment, website and communication platforms.

• Personal information will be managed in accordance with our Privacy Policy and applicable privacy laws.

• Marketing communications will be sent in accordance with applicable law. Clients may unsubscribe from promotional emails or SMS communications using the available opt-out method.

 

Website and Intellectual Property

 

• Website content, branding, class materials, photographs and other materials owned by Trybe Flow must not be copied, reproduced or used commercially without permission.

• Clients must not misuse the website, booking platform or studio services.

 

Changes to These Terms

 

• Trybe Flow may update these Terms & Conditions to reflect changes in services, operations or legal requirements.

• The current version will be available on our website.

• Where changes materially affect existing memberships or bookings, affected clients will be notified in advance. Changes will not remove existing contractual or statutory rights.

 

Governing Law

 

• These Terms & Conditions are governed by the laws of the Northern Territory, Australia, and applicable Commonwealth laws.

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Contact Us

 

For questions, cancellations, membership requests or concerns, please contact:

 

Trybe Flow Pty Ltd

47 Stuart Highway, Stuart Park, Darwin NT 0820

Email: sonia@trybeflow.com.au

Phone: 0404 086 641

Website: www.trybeflow.com.au